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Draft invoices are created automatically when a catalog-priced service is booked. Nothing is sent to the customer until you confirm.
This is the actual source of truth the phone/text/SMS agents use — they no longer guess.
Sproket shares this link whenever a customer wants to book, reschedule, or cancel -- scheduling itself happens on this page, not through texting.
Sproket texts here for questions or anything needing your attention. Texting Sproket from this number is treated as a command from you -- e.g. "send Mike his invoice" -- instead of a customer conversation.
Prices here are what Sproket and the website all quote and invoice from — one source of truth.